Posts in the [DownTownHost] series:
- DownTownHost Review by A Happy Customer
- More Review About DownTownHost (After 40 Days)
- DownTownHost Has Never Failed Me
I must say my last 40 days with DownTownHost was really a pleasant test drive.
The server was fast (extremely fast), connection speed is excellent (even I’m in Singapore and they’re in the US). There customer support was even faster. Only yesterday, when I encounter a small problem after installing OSCommerce because I didn’t know how to configurate my .htaccess file properly, I sent an email for support. To my pleasant surprise, DownTownHost replied within 2-3 minutes. Although the problem DownTownHost helped me to solve was very simple one, it was their service attitude that impressed me a lot.
One more thing to note is my 30-day trial period has over last last week. It means that I couldn’t get my money back anymore. However, their level of service has been the same (as excellent as it has been). It boosted my confidence a lot, and I decided to move all my website from my old host (which is WebHost4Life) to DownTownHost.
About uptime, by using a service to monitor my website every 10 mins, I know I got a downtime of about 1 hour during last 40 days, which made DownTownHost’s uptime (for the particular server I’m on) is about 99.89%. Though it was still a little bit to meet what they claimed (99.90%), it was acceptable for me because I didn’t demand much for US$7.95 per month. Generally, for that price, uptime above 99.8% is ok for me. Many other hosting companies out there claiming that their uptime is 99.99%, but guess what, they aren’t even close to 99.5%
I’ll continue to update my experiences with DownTownHost here in the next few months.
By the way, one of the reason I left WebHost4Life was their downtime. I experience so much downtime last month (especially for the email service). My customer was really frustrated, I was even more frustrated. Thus, I decided it’s the end of my hosting with WebHost4Life.
To be fair, WebHost4Life isn’t bad hosting service. What they offer is acceptable for the price. Actually, their offer is really attractive for those who needs Windows hosting, .NET & MSSQL for testing or just for fun. However, they aren’t for business. Thus, I won’t recommend them unless you need .NET & MSSQL for an affordable price.
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